Partner Fleet

CUSTOMER SUCCESS & REVENUE TEAMS

Turn integration adoption into a retention signal

See which customers are using integrations and where that activity connects to retention and expansion.

collage of Partner Fleet product screenshots

THE CHALLENGE

Customers who don’t integrate don’t renew

When customers don’t connect your product to the rest of their tech stack, they’re far more likely to churn. Most teams can’t see which customers have integrations active, which don’t, and how that maps to renewal risk.

That data exists, but it’s buried in your product layer, so your team can’t act on it before renewal conversations happen.

WHY CS AND REVENUE TEAMS CHOOSE PARTNER FLEET

A better way to forecast renewals and grow accounts with integrations

Table showing which clients have integrations

See integration status across every account, without asking product or engineering

Partner Fleet's In-App Marketplace captures integration activity at the account level, so you can see who has integrations active and who doesn't. Your CS team can filter by adoption status, spot gaps ahead of renewal conversations, and walk in knowing where each account stands.

See which integrations a specific customer has

Give Customer Success a new input for account health

Integration activity is now a signal your team can pull, whether you fold it into a health score, a QBR deck, or outreach prioritization. An account with zero active integrations looks nothing like one with five, and your health model should reflect that.

integration analytics showing how many integrations each account has

Give Revenue something concrete on partner impact

See which partner apps customers are actively using. That activity data gives Revenue a concrete starting point for conversations with leadership about partner-influenced pipeline and expansion.

THE PLATFORM

What CS and Revenue teams run on Partner Fleet

In-App Marketplace

The source of integration adoption data for your customer base. When customers discover and connect partner apps inside your product, Partner Fleet captures it: which accounts have integrations active, which don’t, and how that changes over time.

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Public Marketplace

Supports the revenue and attribution side of the equation. When prospects discover partner apps before they ever contact you, that demand signal flows back to your team, so Revenue knows which partner apps are driving pre-sales interest.

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Ecosystem Insights & Governance

The layer across your modules. Ecosystem Insights & Governance connects integration activity to account-level views you can query by customer, partner app, or adoption stage, ready for your existing reporting workflows.

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COMMON QUESTIONS

Questions CS and Revenue teams ask about integration adoption

Get Started

See which customers are adopting before the next renewal